Preconfiguration Services

Our certified professional service technicians can configure your phone system to your customer's requirements, doing the hard work for you!

Alloy offers complete IP Phone system preconfiguration services to our resellers.

Alloy's certified professional service technicians will configure your phone system to your customer's requirements. Just let us know what you need and Alloy will do the hard work for you!

Alloy offer three levels of pre-configuration services for 3CX, Grandstream and Epygi phone systems (see tables below).

Choose the level required by your customers and we will configure your complete system. You simply plug it in at your customer's site... It doesn't get any easier!

Let Alloy help you drive more business by giving you the opportunity to sell.

3CX, Grandstream and Epygi Phone Systems

Phone system preconfiguration order codes

Basic
ALL-PS-SVC-BAS

Advanced
ALL-PS-SVC-ADV

Premium
ALL-PS-SVC-PRE

Feature	Basic	Advanced Adv.	Premium Prem.
Network Settings - LAN, WAN, DHCP, DNS, SNTP, etc.	Yes	Yes	Yes
PSTN, ISDN Configuration (Does not include External Gateway Configuration)	Yes	Yes	Yes
IP Phone registration and extension setup	1-10 Phones	11-29 Phones	30-100 Phones †
Advanced IP Phone Setup, including programming of Soft Keys	No	Yes	Yes
Configuration of Carrier SIP Trunks	1	2-3	3+
Call Parking, Hunt Groups, Paging, Intercom, Call Distribution	No	Yes	Yes
Single Level Auto Attendant / IVR Setup	No	Yes	Yes
Recording and Configuration of Auto Attendant / IVR Voice Prompts	No	Yes	Yes
Multilevel Auto Attendant / IVR Setup	No	Yes	Yes
Fully Customisable Auto Attendant / IVR Setup	No	Yes	Yes
Basic Call Routing Incoming calls to single extension Single Outbound Call Route Emergency Number configuration	Yes	Yes	Yes
Advanced Call Routing Incoming calls to single extension Single Outbound Call Route Emergency Number configuration Least Cost Routing Incoming calls to Auto Attendant / IVR Incoming calls to Call Groups / Call Queues Call Failover for Outbound Calls Per Extension - Call Blocking	No	Yes	Yes
Direct In Dial (DID) Configuration	5	Up to 19	20+
Day / Night Switch	No	Yes	Yes
Setup of Remote or Out-of-Office Extensions	No	Yes	Yes
Advanced Call Centre features such as ACD, Call recording, Barge-In etc. *	No	Yes	Yes
Audio and/or Video Conferencing Configuration *	No	Yes	Yes
Inter-office Call Routing	No	Yes	Yes
Configuration of Supported External PSTN/ISDN/GSM Gateways **	No	Yes	Yes

† For preconfiguration of more than 100 phones please contact your Alloy Account Manager for a quote.

* Dependent on the phone system purchased.

** Applies to Alloy Supplied Gateway product only.